Squarespace Sucks
Why Squarespace Suck
When Google Domains sold out to Squarespace, I felt it was time to shift all my domains to another hosting company. I had no idea that such a decision would pull me into one of the most irritating experiences I’ve had in quite sometime. Here’s why Squarespace sucks:
Easy As In & Out
Domain transfers should not be very complicated. It was such a piece of cake when Google Domains was in charge of it. They would just email you and literally just click a link and your domain transfer is done and confirmed. But under Squarespace? Forget it. They take five days (!) to complete a domain transfer, which would piss off anyone who values time. Yes, five days. That is nothing short of a lifetime in Internet years. It seems like Squarespace just throws up this obstacle to convince you to stay. For all its issues, at least Google kept it simple and efficient.
Glacially Slow Support
A word about customer support with Squarespace: if you ever need help from these guys, be patient. And wait. And wait some more. Their email and chat support team were terrible. The communication was poor, and it took days to get a reply from them. In domain transfers, you need a quick reply. However, going by some of their practices, it is apparent that Squarespace has no idea what they're doing.
Ever since I realized that Google Domains was for sale, I began migrating my domains away from it. My escape route? Cloudflare. No joke - it has been, for me at least, one of the most delightful experiences I have had (I mention them, and other tech recommendations here). Here’s why: Not only is the transfer process streamlined, it is secure and offers great domain options. There’s also the no-price markup. Continuing with Cloudflare is simple, as I know up-front the costs I will get hit with: no yearly surprises here.
Down With Squarespace
Terrible for anyone who wants to be organize their domains efficiently, Squarespace has a remarkably inefficient domain transfer procedure and near non-existent support. If you're looking for a domain registrar option, Cloudflare is a great one. They have been professional, responsive, and a pleasure to deal with. It’s hip to be square, perhaps, but not to be Squarespace.
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